Q: iPhone app store

My iPhone is locked in the terms and conditions page. I cannot get out of it and cannot get it to "send by Email" or do anything else. I just have 24 pages of T & C. So as a result I cannot get into the App store. Cannot update apps or anything.

Anyone else having this problem? The App store works fine on my iMac.

Norm

OS X Yosemite (10.10.2)

Posted on Sep 16, 2016 7:22 PM

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Q: iPhone app store

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by sterling r,Helpful

sterling r Sep 17, 2016 7:27 PM in response to Norm @ Korea
Community Specialists

Sep 17, 2016 7:27 PM in response to Norm @ Korea
Hello Norm @ Korea,

Thank you for using Apple Support Communities. It's my understanding your phone is frozen on the terms and conditions page in the App Store. I can see how this would be concerning. I am happy to help.
First, I recommend trying to force close the App Store. Use the steps and images in the link below if needed.
Force an app to close on your iPhone, iPad, or iPod touch
If the issue persists, restart your iPhone. This can resolve many unexpected behaviors. Use the steps below if needed.

Press and hold the Sleep/Wake button until the red slider appears.

Drag the slider to turn your device completely off.

After the device turns off, press and hold the Sleep/Wake button again until you see the Apple logo.
Restart your iPhone, iPad, or iPod touch
Have a wonderful day!
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by Norm @ Korea,

Norm @ Korea Sep 17, 2016 7:28 PM in response to sterling r
Level 1 (8 points)

Notebooks

Sep 17, 2016 7:28 PM in response to sterling r

thanx, I finally reset the phone.
now working well.

take care

norm
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Q: iPhone app store

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by sterling r,★Helpful

by Norm @ Korea,

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by sterling r,Helpful