Just "upgraded" from a 5S to a 7 and the reception is terrible. Had friends who got 6's and had the same problem so held off for the 7. My 5S works fine at my house, never an issue, my new 7 no one can hear me. Very disappointed! Seems like all the features are more important than working as a phone. Still have a 5S work phone that works perfectly at my house. Any suggestions?
iOS 10, Iphone 7
Keep the iPhone 7 and switch back to AT&T.
Me too! I just switched to Verizon from ATT, and also "upgraded" from a iPhone 6 to a 7. Have only 1 bar at home, 1 bar at work, dropped calls, people telling me I'm cutting out several times a day. Do I switch back to my old 6?
My IPhone 7 Plus has almost no reception at my house. My husband has a droid phone and never has a problem so it’s not where I live. It’s my only phone at my house.
All that was stated above is true for me too. Loved my iPhone 5. Worked great with ATT in my rural area. So excited to buy a new iPhone 7 plus got my husband a new iPhone 7 both at the same time. I talked him into it. Now I'm so upset. Neither phone is useable for phone calls. Breaking up. No one can hear us. Also breaks do we can't hear incoming. We desperately need working phones. So disappointed that we can't phone family or friends or business clients. Talked to ATT 3 times. Nothing they try fixes the problem. Talked to Apple Care. Phone passed diagnostic. Was told to go to store for new SIM cards. From what I've read here that's not going to work. Apple care informed me that the iPhone 7 needs a stronger signal strength to work than my iPhone 5. I think that's terrible!! Newer technology should be getting better not worse. I have no choice I guess but to reload everything back to my old phone. That will be hard to take after getting used to this big plus screen. Now to downsize. But I need a dependable phone. Not sure what to get for my husband. He got the phone free from ATT for switching from Verizon. What a mess. A very tired. Frustrated. Disappointed Apple customer.
I solved my problem with a FROM SCRATCH setup instead of restoring from my old phone's backup. TRY THIS: Back up your phone. Restore it as new and test the reception. If it is better, take some quiet focus time to set it up from scratch (or have 'that friend' who is technical store each type of your data in the cloud and set it up from scratch). Background: Just got my iPhone 7 and did the usual. Restore from Backup (10 years of moving stuff from phone to phone). HORRIBLE reception in my home. The phone would even show 3 bars of service and not be able to dial out. I could walk down the block and call like normal. But in a building... it would break up. So I started over with the intention of testing it at each step. Restored the phone as new. Tested a call at home and voila! It worked!!! Restored from my backup to get all my goodies from my old phone and it crapped out again. I fretted about setting up the phone from scratch. I took screen shots of my apps (2/3 of which I ditched), thought through my data which is replicated on iCloud and Google and worked through this helpful article: http://www.cultofmac.com/389978/set-up-your-new-iphone-right-way/ What I expected to be a saga took ONLY an hour. And my reception is outstanding. This MIGHT have been one setting but it was CRIPPLING RESIDUE.
22. apr. 2017 kl. 15.18 skrev Apple Support Communities Updates <discussions-updates@apple.com>:
Apple Support Communities
DecadeAppleUser <https://discussions.apple.com/profile/DecadeAppleUser?ac_cid=tw123456> has posted in the Using iPhone community.
Iphone 7 reception <https://discussions.apple.com/thread/7669572?answerId=31668835022#31668835022&ac_cid=tw123456#31668835>
I solved my problem with a FROM SCRATCH setup instead of restoring from my old phone's backup. TRY THIS: Back up your phone. Restore it as new and test the reception. If it is better, take some quiet focus time to set it up from scratch (or have 'that friend' who is technical store each type of your data in the cloud and set it up from scratch). Background: Just got my iPhone 7 and did the usual. Restore from Backup (10 years of moving stuff from phone to phone). HORRIBLE reception in my home. The phone would even show 3 bars of service and not be able to dial out. I could walk down the block and call like normal. But in a building... it would break up. So I started over with the intention of testing it at each step. Restored the phone as new. Tested a call at home and voila! It worked!!! Restored from my backup to get all my goodies from my old phone and it crapped out again. I fretted about setting up the phone from scratch. I took screen shots of my apps (2/3 of which I ditched), thought through my data which is replicated on iCloud and Google and worked through this helpful article: http://www.cultofmac.com/389978/set-up-your-new-iphone-right-way/ <http://www.cultofmac.com/389978/set-up-your-new-iphone-right-way/>What I expected to be a saga took ONLY an hour. And my reception is outstanding. This MIGHT have been one setting but it was CRIPPLING RESIDUE.
To post a reply, go to the discussion <https://discussions.apple.com/thread/7669572?answerId=31668835022#31668835022&ac_cid=tw123456#31668835> in Communities.
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My reception was awful at ATT when traveling--while in a hotel in Las Vegas, had to go out to the street to get any reception. Been struggling with them for 7 years, so got fed up. I need a "controlled experiment," so maybe switching back to my 6 will help isolate the problem--phone or carrier, but it seems, from what I'm reading to be an iPhone 7 issue.
Just to be sure, you are holding the phone so that the microphone is by your mouth, correct? When facing the screen, the volume buttons will be on the left and the microphone at the bottom of the phone.
Mine sounds great. Maybe yours is defective?
I'm having the same issues. My 6s got great reception at my home and everywhere else for that matter and this 7 is a piece of junk
Consider whether you are using cases that may be interfering with the antennas.
My iPhone 7 gives better cellular reception than any of the many iPhones I've had before.
I'm having the same issue. Dropping calls in my home when my 6s normally was fine. My 7 has been bouncing back and forth between LTE/3G/1X (Verizon) more than usual. Yesterday my work phone (iPhone 6) and my iPhone 7, both on Verizon, were getting LTE on the 6 and 1X on the 7 at the same time side-by-side. Not using a case on either of them.
I've had the same issue! I've even had GPS drop out while using google maps driving.. the radios will completely drop out
Exact same issue with going back and forth between LTE/3G/1x and occasionally getting No Service. I wonder if there are certain areas of the country having problems, since I do not see widespread reporting of this. Very frustrating. Hope this is just a software or firmware problem.
Same here with AT&T. In my office on my 6s I had 3 bars of LTE and had no problem with people hearing me on phone calls. After upgrading to iPhone 7 I get 1 bar of LTE at most, I see a lot of 4G and phone calls frequently drop out. I've read a lot of people are having this issue since upgrading, especially on Verizon but there's a bunch of us on AT&T with the issue as well.
Is there a carrier patch, OS update that can fix?
Iphone 7 reception
