forgot password on ipod

My son forgot his password to his iPod, I have erased the device through iCloud but, I thought that would reset the iPod and go back to the Hello screen to select a new password but, the password screen is still there and the device is showing on my iMac to be erased. How do I choose a new password?

Posted on Sep 16, 2016 9:02 PM

Reply
1 reply

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

forgot password on ipod

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.