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Sep 17, 2016 2:41 PM in response to Javaricanby darren.s,Hi there Javarican,
Welcome to the Apple Support Communities! I see you're having an issue completing updating your iPhone with iTunes. I know I rely on being able to keep all my information on my iPhone while doing an update, so it's my pleasure to assist you today.
Any time you run into an issue with an update, you'll want to check out this article:If you see an error when you update or restore your iPhone, iPad, or iPod
I know that you didn't actually have an error but the troubleshooting steps listed here are very good and should help you complete your update to iOS 10.
Best wishes,
