HT204306: If you forgot the passcode for your iPhone, iPad, or iPod touch, or your device is disabled

Learn about If you forgot the passcode for your iPhone, iPad, or iPod touch, or your device is disabled
richfromsanta fe

Q: how can i reset my passcode without resetting my phone

i forgot my passcode but i dont want to erase my phone

Posted on Sep 16, 2016 10:47 PM

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Q: how can i reset my passcode without resetting my phone

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  • by darren.s,

    darren.s darren.s Sep 17, 2016 2:45 PM in response to richfromsanta fe
    Community Specialists
    Sep 17, 2016 2:45 PM in response to richfromsanta fe

    Hello richfromsanta fe,
    Thank you for using Apple Support Communities. 

    I understand from your post that you have forgotten your passcode for your iPhone but do not want to erase your iPhone. I understand your concern about not wanting to erase your iPhone, however there is not a way to reset the passcode because it is stored locally on your iPhone. The following article will provide you with 3 ways to resolve this issue: 

    If you forgot the passcode for your iPhone, iPad, or iPod touch, or your device is disabled

    Pick a way to erase your device

    Unless you made a backup before you forgot your passcode, there isn't a way to save your device's data. You'll need to erase your device, which deletes all of your data and settings. Choose a way to erase:

    • If you've synced with iTunes, use iTunes.
    • If you're signed in to iCloud and Find My iPhone is enabled, use iCloud.
    • If you don't use iCloud and you can't sync or connect with iTunes, use recovery mode.

    Best Regards