Q: Your payment method was declined.please enter valid payment information

I was trying to update my payment method because of due payments in my previous card, But I unable to enter my new credit card (HSBC Global) It was appear "payment method not valid in this store" I couldn't change my store also hence that due amount so please explain how to settle that amount by using another card?

iPhone 5s, iOS 10

Posted on Sep 16, 2016 10:51 PM

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Q: Your payment method was declined.please enter valid payment information

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by alex_h1,

alex_h1 Sep 17, 2016 8:04 PM in response to damiya88
Community Specialists

Sep 17, 2016 8:04 PM in response to damiya88

Howdy damiya88,

Thanks for using the Apple Support Communities!

I understand you're unable to add a payment method called HSBC Global to the iTunes Store. You may want to attempt to use one of the other payment methods listed in this article in order to settle this balance:

Payment methods that you can use in the iTunes Store, App Store, and iBooks Store

Take care.
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Q: Your payment method was declined.please enter valid payment information

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by alex_h1,

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