Chandy911

Q: iPhone 7 Plus bluetooth audio issue with BMW ConnectedDrive

Hi,

 

I just upgraded to an iPhone 7 Plus running iOS 10.0.1 and am having issues playing music through Bluetooth on BMW ConnectedDrive.  I've upgraded the BMW software on my car to the latest version from BMW's website, but i still get disconnected on bluetooth after about 5-10 secs after playing music.  I've tried to restore the phone and set It up as a new phone.  I've deleted the connection both on the device and car, but the issue persists.  Is anybody else encountering this problem?

 

Thanks!

iPhone 7 Plus, iOS 10

Posted on Sep 16, 2016 11:59 PM

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Q: iPhone 7 Plus bluetooth audio issue with BMW ConnectedDrive

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  • by Chin0oo,

    Chin0oo Chin0oo Oct 3, 2016 6:48 AM in response to Chandy911
    Level 1 (4 points)
    Oct 3, 2016 6:48 AM in response to Chandy911

    I'm having the same problem with my '14 Mini Cooper S, which uses BMW Connect technology. My phone won't be detected when connected via USB, and when it pairs over bluetooth, it will stop playing after 3-5 seconds. I wasn't having any problems with my Iphone 6, so I hope they can figure it out quick and fix it on their next update.

  • by TarofromJapan,

    TarofromJapan TarofromJapan Oct 3, 2016 7:04 AM in response to Chandy911
    Level 1 (4 points)
    iPhone
    Oct 3, 2016 7:04 AM in response to Chandy911

    I found a way to solve the problem.

    You must not display the music menu on the screen of ConnectedDrive.

    You should display only the map or other menu.

    If you display the music on the screen, Bluetooth will be disconnected.

    if you want to change the playlists or the songs, you should operate to change from iPhone.

     

    I found timing of disconnection of the Bluetooth.

    When the Artwork is displayed on the screen of your ConnectedDrive,

    Bluetooth will be always disconnected.

     

    By the way, I talked with senior specialist of Apple in Japan,

    They said the iPhone 7 doesn't have any problems or bugs around Bluetooth.

    And they said if my iPhone can not connect with my car, it is problem of BMW side.

    Is it real?

    F32

  • by SpudLime,

    SpudLime SpudLime Oct 3, 2016 7:07 AM in response to TarofromJapan
    Level 1 (21 points)
    iPhone
    Oct 3, 2016 7:07 AM in response to TarofromJapan

    This is absolutely incorrect. if you look at the links i provided earlier, bluetooth is a mess with many manufactures.  Myself as well as numerous others are working with engineers and submitting logs.

  • by murumoto,

    murumoto murumoto Oct 3, 2016 7:12 AM in response to TarofromJapan
    Level 1 (9 points)
    Oct 3, 2016 7:12 AM in response to TarofromJapan

    Sorry to report this is not Working for me. I tried it several times. the connection lasts longer if the media screen is not active in BMW but the connection eventually still drops. a few times I left bmw on navigation screen, started playback from iPhone and didn't even touch it afterwards. After a couple songs the media connection stopped all by itself. I agree that skipping song through BMW interface triggers this to happen faster 

  • by SpudLime,

    SpudLime SpudLime Oct 3, 2016 11:38 AM in response to Chandy911
    Level 1 (21 points)
    iPhone
    Oct 3, 2016 11:38 AM in response to Chandy911
  • by amatout,

    amatout amatout Oct 5, 2016 2:51 PM in response to Chandy911
    Level 1 (4 points)
    Oct 5, 2016 2:51 PM in response to Chandy911

    Like everyone else, having this very annoying issue on 2015 I3 and iPhone 7...(when i had the 6 plus on IOS 10 the problem started surfacing but randomly)

    I randomly had the phone work on bluetooth after starting the music via USB leaving and coming back to the car and noticing it continued to play via bluetooth.

    I have also tried to play without Apple Music, i.e. offline locally stored songs and i didn't experience the problem. However, i since had to travel and didn't have the chance to replicate. Can you guys try that?

    Regardless, this is a major problem for which i hope there will be a quick fix.

    Good Luck to all.

  • by King of Pumkins,

    King of Pumkins King of Pumkins Oct 5, 2016 3:24 PM in response to amatout
    Level 1 (14 points)
    iPhone
    Oct 5, 2016 3:24 PM in response to amatout

    Thanks for the suggestion. I actually took my 7 back today and will be using my 6s until this gets resolved. My 6s (running iOS 10) had no issues and still has no issues today. I really wanted the 7, but use my Bluetooth for music so much that I really couldn't live without it. I am hoping there is a patch soon so I can go back to the 7, but am happy with my 6s to be honest. If there is a patch please post about it so I can stay informed. I know so demanding. The story of my life. Thanks again. ✌️

     

    Still get very odd autocorrect using this forum. Anyone else?

  • by mdevans00,

    mdevans00 mdevans00 Oct 5, 2016 6:16 PM in response to murumoto
    Level 1 (4 points)
    Oct 5, 2016 6:16 PM in response to murumoto

    They told my hubby the same thing! They must think we're studied. They don't know what all the bugs are yet.

  • by sttlondon,

    sttlondon sttlondon Oct 11, 2016 12:29 PM in response to Chandy911
    Level 1 (9 points)
    iPhone
    Oct 11, 2016 12:29 PM in response to Chandy911

    os 10.1 beta 3 (iPhone 7) seems to have solved this issue on my '15 m235xi.   so maybe when 10.1 makes its public appearance it'll have the bmw fix in it.  fingers crossed!!

  • by King of Pumkins,

    King of Pumkins King of Pumkins Oct 11, 2016 1:11 PM in response to sttlondon
    Level 1 (14 points)
    iPhone
    Oct 11, 2016 1:11 PM in response to sttlondon

    Are you on AT&T? Great news as I have the same issues, car. Please keep us posted if things change. Appredicated.

  • by Vaxace,

    Vaxace Vaxace Oct 12, 2016 5:22 PM in response to King of Pumkins
    Level 1 (4 points)
    Oct 12, 2016 5:22 PM in response to King of Pumkins

    all...

     

    I was holding off migrating from my 6s Plus to my 7 Plus until a potential fix was published.  I tested my wifes iphone 7 in my 2015 BMW 650ix with the very same issues all of you were commenting on - (she doesnt drive my BMW as she is afraid to) ...  I stayed on my iphone 6s plus - and had some minor issues with ios 10 but they were bearable.

     

    Today - I migrated my apps and data from my 6 to my 7.  I then updated to ios 10.1 beta 3 (I am an apple developer).  I am happy to report that the phone worked flawlessly - bluetooth - streaming from apple music and local content.  Was able to change songs - received album art - no hangs - disconnects - made calls - received calls - etc.  Was a great convertible day in NJ... Seems like when Apple releases the update to the public - you should be in good shape.  Thanks Apple!

  • by FinFin888,

    FinFin888 FinFin888 Oct 12, 2016 5:27 PM in response to Vaxace
    Level 1 (8 points)
    iPhone
    Oct 12, 2016 5:27 PM in response to Vaxace

    May I ask when will they release the new ios then?  Because I have been thinking to return my iphone 7 since there is an issue with the bluetooth connect to my new BMW x5. 

  • by Vaxace,

    Vaxace Vaxace Oct 12, 2016 5:29 PM in response to FinFin888
    Level 1 (4 points)
    Oct 12, 2016 5:29 PM in response to FinFin888

    You dont know for sure.  Beta 3 just came out.  I would say a couple of weeks or so - but - could be sooner or later.  I wouldnt return it - it will work.  What you can do is become a developer and give apple some money - you will get access to the portal and DL the software quicker.  You will get access to other betas also.  Depends on how eager you are   Promise though - it worked for me.

  • by King of Pumkins,

    King of Pumkins King of Pumkins Oct 12, 2016 5:50 PM in response to FinFin888
    Level 1 (14 points)
    iPhone
    Oct 12, 2016 5:50 PM in response to FinFin888

    I returned mine and am back to the 6s. So happy I did. I can't stand not having Bluetooth audio in the car. Best of luck.

  • by King of Pumkins,

    King of Pumkins King of Pumkins Oct 12, 2016 5:52 PM in response to Vaxace
    Level 1 (14 points)
    iPhone
    Oct 12, 2016 5:52 PM in response to Vaxace

    Cool. What carrier do you use? 

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