iPhone 7 missing new wallpapers

I just got the new iphone 7 plus and the new wallpapers are missing . Only the older wallpapers are there. Has anyone else had this issue?

iOS 10

Posted on Sep 17, 2016 12:26 AM

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37 replies

Oct 15, 2018 1:11 AM in response to teezer

I have an answer, iPhone 7 comes with the same old s#!t. I'm really thinking about returning my 7, it has 2 cameras and no home button, it's brighter & videos are more HD...........that's about it, I'm very disappointed that the iPhone 7 didn't come with new wallpapers. I swear I feel like I have the iPhone 6s still, talk about false advertisement.

Sep 17, 2016 3:02 PM in response to teezer

Hello teezer,


Thank you for using the Apple Support Communities. I know missing new wallpaper on your new iPhone is not what you expect. The good news is the following steps will be helpful in resolving your issue with the new wallpaper for your new iPhone!


1. First, make a backup of your personal data using these steps:


How to back up your iPhone, iPad, and iPod touch support.apple.com/kb/HT203977
Import photos and videos from your iPhone, iPad, or iPod touch support.apple.com/kb/HT201302


2. The next step is to Reset All Settings from Settings > General > Reset on your device. This resets all of your device’s settings like Wallpaper, Sounds, Display & Brightness, Background App Refresh, Date & Time, and removes all of your previously used Wi-Fi networks and passwords.


Reset iPhone Settings - iPhone User Guide
http://help.apple.com/iphone/10/#/iphea1c2fe48


3. Next, use iTunes on your Mac or PC to restore your iOS software to factory settings, as this process erases the information and settings on your device and installs a fresh copy of the latest iOS software. Then setup your iPhone as new and test the issue again, before you apply your backup.


Use iTunes on your Mac or PC to restore your iPhone, iPad, or iPod to factory settings support.apple.com/kb/HT201252


Cheers!

Sep 17, 2016 3:06 PM in response to sterling r

Thank you for taking the time to let me know this! I am only using an iPad Pro and an iPhone 7 plus right now with no mac or pc for linking it iTunes , can I reset settings without a computer that will take care of this in your opinion? It wouldn't be fun to reset settings but not "return to factory" settings for no fix. If you think it would still work without connecting to iTunes please let me know!

Sep 18, 2016 7:47 AM in response to sterling r

sterling r,


I have the same issue as teezer and I actually do have a MacBook with iTunes and I followed all of your steps. I reset all the settings, and then used iTunes to do a complete restore to restore all the factory settings.


I set up my iPhone 7 plus as a NEW iPhone, rather than restoring it from a backup. This however did not allow me to see any other Wallpapers. I assume what teezer was referring to was the cool color liquid blobs that looked like cool new Live Wallpapers. You know, the one on the box. Even with a complete factory reset, and NOT using an old back up, the wallpapers are completely missing.


I guess the new iPhones do not come with any new wallpapers, which is kind of a let down.


sterling r, do you have a new iPhone? Can you see the cool liquid wallpapers? If so, please let me know what teezer and I have to do to get these wallpapers. I always look forward to new wallpapers from Apple, and this quite the disappointment.


(NOTE: I was part of the Public Beta program, so I was testing the newest public beta stuff. However, iOS 10.0.1 was downloaded to my old phone before I backed it up to iTunes. When I got my new phone, it auto updated to iOS 10.0.1, and the public beta profile on my phone was missing. Is the latest software 10.0.1 or 10.0.0? Maybe I'm stuck in some public beta limbo? Anyway, just thought you should know that!)


Thank you!

Sep 18, 2016 7:08 AM in response to teezer

This is a (somewhat well) known problem. You can get various frame grabs but, of course, they aren't live.

You can get something from the App store called Black - Live Wallpaper which is an independent work.

You can provide feedback at apple.com/feedback.


@sterling r doesn't understand the issue hence a response that will lead to a great deal of work without fixing the problem which is that Apple didn't include the animated wallpaper with the iPhone 7.

Sep 22, 2016 7:51 AM in response to Nikoss

Lets make one thing clear: In every photo of an iPhone 7 or 7 plus (regardless of the color) there is a wallpaper thats missing on an actual phone when you buy it.


I dont care about some website with wallpapers, i want whats being advertised. No less, no more. And i am sure the guys on this thread agree with me.


Btw: I yust installed 10.1 beta, and there are no new wallpapers. I am using an iPhone 7 Plus, Gold, 32Gb.

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iPhone 7 missing new wallpapers

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