Q: Apple Care Protection Plan

Hi, need your help if you can guys or suggestions. I actually purchased my MacBook Air March of last year and i wasnt able to register my apple care protection plan. So now, im trying to register it after a year to actually use the remaining 2 years but im having a hard time...saying that i got the wrong purchase date and they cant process my request right now :-( Please help if theres any way i could still register. Thanks much in advance.

MacBook Air, iOS 10, MacBook Air 11

Posted on Sep 17, 2016 2:54 AM

I have this question too

Q: Apple Care Protection Plan

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by dominic23,

dominic23 Sep 17, 2016 5:20 AM in response to hopefromqc
Level 8 (42,181 points)

Mac OS X

Sep 17, 2016 5:20 AM in response to hopefromqc

Please call AppleCare.
AppleCare: 1-800-275-2273
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by rvaro2,

rvaro2 Sep 18, 2016 8:46 AM in response to hopefromqc
Level 2 (402 points)

Mac OS X

Sep 18, 2016 8:46 AM in response to hopefromqc

If you are saying you purchased the mac in March of 2015 and are trying to activate Apple Care September 2016 then this is why you are having problems activating it online.
Apple Care needs to be activated within one year of purchase date in order to extend the two years to have three total years of Apple Care.

As the other poster stated, give Apple Care a call, they may do something for you and have it activated.
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by hopefromqc,

hopefromqc Sep 19, 2016 11:22 PM in response to dominic23
Level 1 (8 points)

Notebooks

Sep 19, 2016 11:22 PM in response to dominic23

Will give them a call, Thank you very much for your help:-)
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by hopefromqc,

hopefromqc Sep 19, 2016 11:27 PM in response to rvaro2
Level 1 (8 points)

Notebooks

Sep 19, 2016 11:27 PM in response to rvaro2

Hi, Thank you for your help. Will definitely call them.
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Q: Apple Care Protection Plan

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by dominic23,

by rvaro2,

by hopefromqc,

by hopefromqc,

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