Forgot pin, ipad disabled

I need to reset my ipad and the officeial guide does not work: If you forgot the passcode for your iPhone, iPad, or iPod touch, or your device is disabled - Apple Support


I can do just the 3rd option "Erase your device with recovery mode". When I follow the steps after ipad restart iTunes asks me if I want to allow ipad data access. When I select yes, ipad requires pin. When I select no, nothing happens, ipad does not connect to ituons.


How to resolve this?


Thanks

iPad 2

Posted on Sep 17, 2016 2:16 AM

Reply
4 replies

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

Forgot pin, ipad disabled

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.