tomra2

Q: How to restore to previous IOS?

Afler updating to IOS 10, Facebook is stuck. I will not load, and I cannot delete it, because there is no X when I touch and hold the icon. What to do now?

iPad 2, iOS 10

Posted on Sep 17, 2016 6:51 AM

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Q: How to restore to previous IOS?

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  • by Csound1,

    Csound1 Csound1 Sep 17, 2016 6:52 AM in response to tomra2
    Level 9 (50,511 points)
    Desktops
    Sep 17, 2016 6:52 AM in response to tomra2

    Reinstall Facebook

  • by King_Penguin,

    King_Penguin King_Penguin Sep 17, 2016 6:54 AM in response to tomra2
    Level 10 (133,767 points)
    iTunes
    Sep 17, 2016 6:54 AM in response to tomra2

    Downgrading the iOS version isn't supported by Apple.

     

    How is it 'stuck' ? If when installing/updating have you tried a soft-reset/reboot of the iPad to see if that gets it to finish : press and hold both the sleep and home buttons for about 10 to 15 seconds (ignore the ‘slide to power off’), after which the Apple logo should appear.

     

    If it is installed but doesn't open have you tried closing it via the iPad's taskbar and then retried opening it ? If it is installed and the 'x' doesn't show so that you can try deleting it check to see if you have Settings > General > Restrictions > Deleting Apps set 'off'

  • by tomra2,

    tomra2 tomra2 Sep 18, 2016 10:52 AM in response to Csound1
    Level 1 (8 points)
    iCloud
    Sep 18, 2016 10:52 AM in response to Csound1

    Problem solved. I had to connect to iTunes on my PC, delete Facebook from there and then reinstall.

  • by tomra2,

    tomra2 tomra2 Sep 18, 2016 10:55 AM in response to King_Penguin
    Level 1 (8 points)
    iCloud
    Sep 18, 2016 10:55 AM in response to King_Penguin

    Problem solved. I had to connect to iTunes on my PC, delete Facebook from the iPad via iTunes and then reinstall. It seems that iPad started upgrading while still updating apps. But I still do not know how to downgrade to IOS 9.

  • by tomra2,

    tomra2 tomra2 Sep 19, 2016 5:35 AM in response to Drew Reece
    Level 1 (8 points)
    iCloud
    Sep 19, 2016 5:35 AM in response to Drew Reece

    Thank you. It works, but is not really any help. The problem is that several apps refuse to load, and the only way to make them work is to delete them via iTunes and reinstall. Boring and time consuming. The fact that the iPad is erased when downgrading, is reason enough to wait for upgrades for the different apps.

  • by Drew Reece,

    Drew Reece Drew Reece Sep 19, 2016 9:15 AM in response to tomra2
    Level 5 (7,552 points)
    Notebooks
    Sep 19, 2016 9:15 AM in response to tomra2

    Sorry it doesn't seem to help you.

    Personally I would go thorough the pain of erasing & reinstalling, if the iOS update broke your apps  there is no telling what else it could have failed to do correctly.

     

    Backups are the key to making smooth upgrades (or undoing ones that break), use iTunes to make an encrypted backup. Then open the iTunes Preferences and right click it the backup under devices, select 'archive'.

    That will remain in place even after making new backups - iTunes normally overwrites them by default. Encryption ensures your passwords are saved.

     

    I suspect you may be able to make a backup now, erase then restore it. The apps should be restored from the local copies as far as I can tell. The backup contains the app data but the apps are managed in the iTunes library.

    Someone please correct me if this is wrong.