DanielBau

Level 1 (4 points)

iPhone

Q: I get zero devices detected.

Just downloaded iOS 10, tried Home, and I get 0 devices detected.

I have Nest and Philips Hue, and still nothing shows up. Why?

Is there a list of devices supported?

iMac

Posted on Sep 17, 2016 6:55 AM

I have this question too

Q: I get zero devices detected.

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Helpful answers

by braden85,

braden85 Sep 17, 2016 7:13 PM in response to DanielBau
Community Specialists

Sep 17, 2016 7:13 PM in response to DanielBau

Hello DanielBau,

Thanks for asking your question about the Home app here in the Apple Support Communities. I'm happy to assist you with getting this new feature working.

The first thing we want to ensure is that all your data is safe. You can make a backup in iCloud or iTunes. Use this article for help with that: How to back up your iPhone, iPad, and iPod touch.

Once you have your backup, please open this help article: Use the Home app on your iPhone, iPad, and iPod touch. After you ensure your devices are supported, you can go through the article and ensure everything is set up properly.

Thanks again, and have a great rest of your day!
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