messengert

Q: Keyboard/trackpad doesn't always work when waking from sleep on 2015 Macbook Pro Retina 13

Some other people had the same problem a while back, but none of their solutions worked for me


1. External keyboards and mice work

2. Sometimes the trackpad works again after I leave it for several seconds, but it usually doesn't work again until I force a restart by holding down the power button a minute later

3. Sometimes the trackpad works, but gestures won't work and the cursor movement is weird

4. The power button always works - I can pull up the shutdown menu, but I can't select anything without an external keyboard or trackpad


My setup:

All Apple updates

Sometimes I run Windows 10 Pro in Parallels (latest version)

Applications that might be causing issues:

Office 2016 for Mac

F.lux

QuickRes

Google Chrome browser

Private Tunnel VPN app

Note that the problem still happens even when Parallels and Office 2016 for Mac aren't open


Note that I sometimes press Control + Shift + Power to lock my Mac, but although it worked before, now whenever I do that, instead of locking it, it instantly turns off.

I tried resetting the SMC, but that didn't do anything either.

Note that everything usually works again after a restart, but one time it didn't so I booted into recovery mode and it worked again

MacBook Pro with Retina display, OS X El Capitan (10.11.6)

Posted on Sep 17, 2016 6:27 AM