HT207057: Automate and remotely access your HomeKit accessories

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markfromqrendi

Q: Apple TV not responding - 3rd Generation

Hi, I have an Apple TV 3 and iPad running on iOS 10. I used to control my homekit-enable devices remotely. This article say that you can control your accessories remotely with ATV3. When launching the Home App, I am getting "Apple TV not responding". Now I cannot even control my devices using their app.

Posted on Sep 17, 2016 9:13 AM

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Q: Apple TV not responding - 3rd Generation

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  • by Winston Churchill,Helpful

    Winston Churchill Winston Churchill Sep 18, 2016 3:06 AM in response to markfromqrendi
    Level 10 (104,081 points)
    Apple TV
    Sep 18, 2016 3:06 AM in response to markfromqrendi

    You can only use the Apple TV as a HomeKit hub, you can't control accessories through it.

     

    Try the following steps for the Apple TV 2 & 3, check whether things are working after each step where appropriate, before trying the next.


    1. Restart the Apple TV (Settings > General > Restart).
    2. Restart the Apple TV by removing ALL the cables for 30 seconds.
    3. Restart your router. (Also try removing it’s power cord for at least 30 seconds)
    4. Reset the Apple TV (Settings > General > Reset > Reset all settings)
    5. Restore the Apple TV (Settings > General > Reset > Restore)
  • by markfromqrendi,

    markfromqrendi markfromqrendi Sep 18, 2016 3:06 AM in response to Winston Churchill
    Level 1 (4 points)
    Apple TV
    Sep 18, 2016 3:06 AM in response to Winston Churchill

    Thanks for your reply. Managed to get the apple tv connected. However I still cannot control my accessories remotely, not even with their app. Any ideas?