After ios10 upgrade. Can't send new draw messages

After upgrading to ios10 on iPhone 6s, I can't send draw messages.

iPhone 6s, iOS 10

Posted on Sep 17, 2016 1:49 PM

Reply
14 replies

Dec 6, 2017 9:38 PM in response to BCereus

Why is that ok. When you pay 1000 for “the best phone” you should require that it functions like the best phone.

Fearing the next iOS update and how it will effect the functionality of your device is not the best phone. It is 2nd class with a first class illusion thanks to marketing coupled with brainwashing tactics. We don’t even question why we think it’s ok to be put out in some way every update for the life of your device.


Apple needs to customize their update releases for each model phone geographically and slow its role on being so quick to design the next model when they havent taken the time to test to perfect the last models.


The message is quantity $$$$$ over quality

This problem never existed prior to the 6 months after Steve Jobs Death. I’m just saying. Apple lies when they say they value our feedback, if that were true 5 years later why are we still ironing out your mistakes.

Sep 18, 2016 11:43 AM in response to Steveswan11

Hi Steveswan11,

I understand that you want to send messages with drawings in iOS 10, but you're having some difficulties. I am happy to help you figure out this great new feature to interact with your friends!

If you want to send drawn messages with Digital Touch, check out our article here:

Use Digital Touch on your iPhone, iPad, and iPod touch - Apple Support


Send a sketch, tap, or heartbeat

  1. In Messages, tap User uploaded file and enter a contact or go to an existing conversation.
  2. Tap User uploaded file. If you don't see it, tap User uploaded file to find it.
  3. Then choose the type of Digital Touch that you want to send.
  4. When you're ready to send, tap User uploaded file.

Sketch

User uploaded file

Tap User uploaded file to change colors. Then move one finger to draw.



If instead you wish to send handwritten messages, you can see more about that here:

Use message effects with iMessage on your iPhone, iPad, and iPod touch - Apple Support


Send a handwritten message

You can personalize your messages by adding a note in your own handwriting. Your friends and family will see the message animate, as if it were being written in front of them. To send a handwritten note, follow these steps:

  1. Open Messages.
  2. Tap User uploaded file and enter a contact or go to an existing conversation.
  3. If you have an iPhone, turn it sideways. If you have an iPad, tap User uploaded file on the keyboard.
  4. Write your message or select one of the options at the bottom of the screen.
  5. If you need to start over, tap Undo. If not, tap Done. Then tap User uploaded file to send.

You need iOS 10 to send and receive an animated handwritten message. If you have iOS 9 or earlier, you'll receive a still image.



If you are still having issues with either of these, let us know what happens when you attempt to send a drawn message.

Thanks for using the Apple Support Communities. Cheers!

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After ios10 upgrade. Can't send new draw messages

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