I have a new i phone 6 and my password does not work

My i phone 6s Plus was just replaced. I connected it to itunes and my password does not work now. I'm locked out of my phone.

iPhone 6s Plus

Posted on Sep 17, 2016 1:24 PM

Reply
1 reply

Sep 18, 2016 12:02 PM in response to ERL1984

Hi there ERL1984,

Welcome to the Apple Support Communities, it's my pleasure to help you with your question about your iPhone being locked after the password doesn't work. Passwords and passcode are a part of daily life and I know how it can be when you get locked out of an account or device.

If you're locked out of your iPhone by passcode, I have an article that can help:

If you forgot the passcode for your iPhone, iPad, or iPod touch, or your device is disabled
If you're locked out of your iPhone due to your Apple ID password, this is the article to assist you:

If you forgot your Apple ID password
Take care,


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I have a new i phone 6 and my password does not work

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