Ivonne3

Level 1 (8 points)

iPhone

Q: i need to reset my iphone

how do I erase all data

iPhone 6 Plus, iOS 10, `forgot passcode

Posted on Sep 17, 2016 2:26 PM

I have this question too

Q: i need to reset my iphone

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by gail from maine,

gail from maine Sep 17, 2016 2:27 PM in response to Ivonne3
Level 7 (27,041 points)

iCloud

Sep 17, 2016 2:27 PM in response to Ivonne3

Settings>General>Reset>Erase All Content & Settings.

Cheers,

GB
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by Krazirob,

Krazirob Sep 17, 2016 2:28 PM in response to Ivonne3
Level 1 (73 points)

Mac OS X

Sep 17, 2016 2:28 PM in response to Ivonne3

Connect to iTunes and then back up data and then select "restore iPhone". It will walk you thru steps after that.
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by Ivonne3,

Ivonne3 Sep 17, 2016 2:31 PM in response to gail from maine
Level 1 (8 points)

iPhone

Sep 17, 2016 2:31 PM in response to gail from maine

cant passcode is on and I forgot it
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by kb1951,

kb1951 Sep 17, 2016 2:48 PM in response to Ivonne3
Level 5 (6,119 points)

Sep 17, 2016 2:48 PM in response to Ivonne3

See here: https://support.apple.com/en-us/HT204306
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by gail from maine,

gail from maine Sep 17, 2016 2:49 PM in response to Ivonne3
Level 7 (27,041 points)

iCloud

Sep 17, 2016 2:49 PM in response to Ivonne3

What kind of passcode? Lock screen passcode? If so, then follow the instructions in this support article that best fit your circumstances:

iOS: Device Disabled

It's always easier if you provide all of the information up front.

Cheers,

GB
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