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iPhone 7 Hissing Sound

Hey Guys,


I was wondering if any of you started noticing the hissing sound from the iPhone 7??


This happening usually while watching videos, games. Basically when the phone is at peak power. My guess is that sound is a fan equivalent in the Mac but it made me curious.

iOS 10

Posted on Sep 17, 2016 3:08 PM

Reply
49 replies

Sep 17, 2016 4:03 PM in response to amarendranath

There is a 9to5Mac article about this issue. It is unclear at this point why it would be happening (beyond the obvious), it may be normal or it could possibly be a defect. I would contact Apple Support about it to see if they know anything about this. At a minimum, Apple will at least become aware of an issue (if there is one) if people report it.

Sep 18, 2016 6:26 PM in response to sberman

Apple support was asking me the below questions, I'm guessing there is nothing wrong with the hardware but the sound it self is so weird



We'd like to look into this with you. A few questions for you first:

Did this start the first time you played a game?

Is this only happening with one game or many?

Does the sound you're hearing occur when you're listening to music or watching videos?

Does this happen only from the speakers or can you hear it when using headphones as well?

Is it a consistent hissing sound or does it fade in and out?

Jun 20, 2018 1:13 AM in response to amarendranath

My iPhone 7 is affected. The best problem is when take a video in quiet ambients.


Try this: record a video in a quiet room. The hissing sound is recorded and very noticeable when you watch the video.

Jun 20, 2018 1:13 AM in response to amarendranath

Reset and restore and the problem isn't solved.


I just chat with the Apple Support and the answer is: Go to an Apple Store and request a replacement.

Sep 18, 2016 6:39 PM in response to godsidekurt

Based on what people have been posting to this thread and the article sberman and I have posted links to, it seems like Apple is still trying to figure out exactly what the issue is and if it needs to be solved. It's possible that the hissing noise is a completely normal part of the A10 Fusion processor at high performance and it's also possible that it isn't. If it turns out that it is normal, Apple will likely publicly address the issue in some way. If not, that is what Apple's support team is for, so users can have properly working devices. The reason I suggested that people contact Apple Support is so that Apple can be informed of any potential issues, as posting here won't get Apple's attention at all.

Sep 18, 2016 7:36 PM in response to OriginalName022

Hi Again,


I apologize if something i said was offensive. I myself completely agree that it can be normal, i just want to be careful that it is nothing serious. You are right, Apple is looking into this issue, and posting here was not for attention, it was to discuss what the other fellow users in the Apple family are doing to get it rectified. I have been using iPhones every iteration since the iPhone 5, so i know its a good piece of hardware.


In many places phones are being replaced, it doesn't bother me if they replace it or not, i just want to have a piece of mind that it's safe to use. Like we all discusses before, it can just be a fan like mechanism. Anyway, tomorrow is my call with Apple senior rep, will update it here.


This discussion was not opened to drag Apple's attention in anyway, the best company out there which with exceptional customer satisfaction so i know I'm in good hands.

Sep 18, 2016 7:48 PM in response to amarendranath

No worries. I wasn't trying to be argumentative. I was trying to make it more clear to anyone who thinks this issue is solved that they should contact Apple regardless of if they believe it is normal or a defect. I am genuinely curious about what the outcome of this will be, so I am still following this discussion and I hope more users post about their experiences with it.

iPhone 7 Hissing Sound

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