cheymoisture

Q: Unable to backup my iPhone 5c?

I've had my iPhone 5c for about two years now. I've never had a problem backing up my phone. However, ever since I updated to iOS 10, I'm unable to backup my phone. In fact, when I attempt to back it up, under Latest Backup, it says "Your iPhone has never been backed up to this computer," which is completely untrue. My Macbook Pro has all the latest updates, as does my version of iTunes, but whenever I try to backup my phone, it says my phone is disconnected so it is unable to back it up.

 

Is anyone else having this problem? Is there a way to fix it?

iPhone 5c, iOS 10

Posted on Sep 17, 2016 3:26 PM

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Q: Unable to backup my iPhone 5c?

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