-stellarvore-

Q: Apple Store not working in Apple TV 4 gen

I Bought today Apple TV 4gen, all works except the App Store After I updated to last Os, when I go to purchase/ download any app I make click in one of them to download it and the app doesn't open. You can make click with remote , it moves but doesn't open. I cannot see top charts , categories,  purchased or search , when I go to those options the lists doesn't show, I tried rebooting, restoring, disconnecting all cables, resetting my router, connecting to another network, to another Apple ID and nth seems to work.

Anyone having same issue??

is the new Os? Cause before I updated I could use normally Apple Store. I'm in Finland btw

Apple TV, iOS 10

Posted on Sep 17, 2016 4:17 PM

Close

Q: Apple Store not working in Apple TV 4 gen

  • All replies
  • Helpful answers

first Previous Page 3 of 3
  • by indothai,

    indothai indothai Oct 5, 2016 5:12 PM in response to -stellarvore-
    Level 1 (16 points)
    Apple TV
    Oct 5, 2016 5:12 PM in response to -stellarvore-

    My App Store seems to be working ok now with tvOS 10.  I am able to view Apps from the top bar (Featured, Top Charts, Categories, Purchased, & Search).  Even in the Categories sub sections (Games, Education, Entertainment, & Lifestyle) I am now able to see apps and click to view preview.

    Those having problems try to reboot the Apple TV and try again.  If you still have problems, contact Apple Support.

     

    I have not done anything on my end, and it seems Apple fixed my problem in their back-end system.

    I did contact Apple Support and opened a ticket with them.

  • by indothai,

    indothai indothai Oct 13, 2016 6:23 PM in response to indothai
    Level 1 (16 points)
    Apple TV
    Oct 13, 2016 6:23 PM in response to indothai

    Damit.  Problem still exists.

first Previous Page 3 of 3