Brainjax44
Level 1 (6 points)
iBooks

Q: Full resolution photos and videos wont download

My iPhone has the "download full resolution photos" option enabled. I decided to do the same thing for my iPhone but when I went to the photos app on my ipad, it said "not enough space". I had 22 gigs of free space on my ipad. My photo library is only 17 gigs. But it refuses to download full resolution photos and videos. I even tried turning off iCloud photo library, deleting all local copies of my photos and videos, turning it back on and selecting "download full resolution". Same issue. My next option is to restore my iPad to a clean install but I rather not do that. Any ideas?

iPad Air 2 Wi-Fi, iOS 10

Posted on Sep 17, 2016 6:32 PM

by Rysz,Apple recommended
Rysz Rysz
Level 7 (21,001 points)
iPad
A:

Performing a Restore from Backup might clear some additional storage space, but...

 

Downloading a 17 GB library, plus the overhead that's needed for the Photos app, onto a device with just 22 GB of free space will not leave enough free working  storage space, so the warning is correct - you do not have enough free storage.

 

Go to Settings > General > Storage & iCloud Usage > Manage Storage and see if you can remove some unused documents and apps to create more free space. Otherwise, use an Optimized library and the full resolution images will be downloaded when you need to display or edit them.

-----

- Restore your iDevice: https://support.apple.com/en-us/HT204184

If your backup is to iTunes, make sure it's encrypted.

Posted on Sep 18, 2016 10:28 AM

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Brainjax44

Q: Full resolution photos and videos wont download

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  • by Rysz,Apple recommended

    Rysz Rysz Sep 18, 2016 10:28 AM in response to Brainjax44
    Level 7 (21,001 points)
    iPad
    Sep 18, 2016 10:28 AM in response to Brainjax44

    Performing a Restore from Backup might clear some additional storage space, but...

     

    Downloading a 17 GB library, plus the overhead that's needed for the Photos app, onto a device with just 22 GB of free space will not leave enough free working  storage space, so the warning is correct - you do not have enough free storage.

     

    Go to Settings > General > Storage & iCloud Usage > Manage Storage and see if you can remove some unused documents and apps to create more free space. Otherwise, use an Optimized library and the full resolution images will be downloaded when you need to display or edit them.

    -----

    - Restore your iDevice: https://support.apple.com/en-us/HT204184

    If your backup is to iTunes, make sure it's encrypted.

  • by Brainjax44,

    Brainjax44 Brainjax44 Sep 18, 2016 10:30 AM in response to Rysz
    Level 1 (6 points)
    iBooks
    Sep 18, 2016 10:30 AM in response to Rysz

    I wasn't aware of the overhead. But even so, 5 gigs of overhead?

  • by Rysz,Helpful

    Rysz Rysz Sep 18, 2016 11:01 AM in response to Brainjax44
    Level 7 (21,001 points)
    iPad
    Sep 18, 2016 11:01 AM in response to Brainjax44

    That's not what I said. In addition to Photos/Library, your phone needs free storage space just to operate properly. There are no hard rules about how much should be left unused, but general advice is 10 to 20 percent as a minimum.