iPad
Q: unable to restore iPad mini
forgot the passcode and don't get the option in iTunes to restore or update.
iPad Mini, iOS 9.3.2
Posted on Sep 17, 2016 7:12 PM
by King_Penguin,Apple recommended
iTunes
If your computer's iTunes isn't recognising the iPad : If iTunes doesn't recognize your iPhone, iPad, or iPod - Apple Support
Forgotten passcode : If you forgot the passcode for your iPhone, iPad, or iPod touch, or your device is disabled - Apple Support
Posted on Sep 17, 2016 11:46 PM