Q: cant update apps. Email not mine.

Unable to update apps as it suddenly has an email address I have never seen before in iTunes when I hit update all. However, in my iTunes account it has the correct email address. When I go to settings and check itunes and App Store it's the correct email address. Everywhere else I look it is correct, except when I try to update apps. The email address listed is one I have absolutely never seen before. How do I fix this???

iPhone 6s, iOS 10

Posted on Sep 17, 2016 8:30 PM

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Q: cant update apps. Email not mine.

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by Niel,

Niel Sep 17, 2016 8:31 PM in response to Jmellott
Level 10 (312,813 points)

Mac OS X

Sep 17, 2016 8:31 PM in response to Jmellott

By deleting and redownloading them. The other Apple ID is stored inside them.

(144705)
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by Jmellott,

Jmellott Sep 17, 2016 8:42 PM in response to Niel
Level 1 (4 points)

iTunes

Sep 17, 2016 8:42 PM in response to Niel

OK.. I swear I am not stupid, but deleting and redownloading what? I have done that with my email address in every are and restarted my phone and whoever this person is, there email address is still in apps?
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by Niel,

Niel Sep 17, 2016 8:46 PM in response to Jmellott
Level 10 (312,813 points)

Mac OS X

Sep 17, 2016 8:46 PM in response to Jmellott

The applications.

(144706)
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by Jmellott,

Jmellott Sep 17, 2016 8:54 PM in response to Niel
Level 1 (4 points)

iTunes

Sep 17, 2016 8:54 PM in response to Niel

What applications? My entire phone?
The problem is the App Store itself. I can't take any apps off as I will not be able to bring them back since I can't download or update any apps from the store? That is not my address And never has been and it is not located anywhere in my settings.
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by Niel,

by Jmellott,

by Niel,

by Jmellott,

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