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All replies
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Helpful answers
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Sep 17, 2016 9:33 PM in response to Graiaiby rkaufmann87,Please post an EtreCheck report of your system and we can look for obvious issues. If you have installed any antivirus, cleaning or other third party maintenance utilities, that may be your problem. They should NEVER be installed, OS X is extremely secure and if simply kept up-to-date that is the only maintenance it needs.
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Sep 17, 2016 9:39 PM in response to Graiaiby kaz-k,Resetting SMC could solve the problem.
Reset the System Management Controller (SMC) on your Mac - Apple Support
Try to check logic board with Apple Hardware Test(extended) as well.
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Sep 18, 2016 3:58 AM in response to rkaufmann87by Graiai,Here it is. There's barely anything installed right now. The base system, Chrome, Mia for Gmail, Evernote, Dropbox, Quicksilver, Coda and Sequel Pro. So it couldn't be a software problem.
EtreCheck version: 3.0.3 (307)
Report generated 2016-09-18 05:56:01
Download EtreCheck from https://etrecheck.com
Runtime 2:35
Performance: Excellent
Click the [Support] links for help with non-Apple products.
Click the [Details] links for more information about that line.
Problem: No problem - just checking
iMac (27-inch, Late 2009)
[Technical Specifications] - [User Guide] - [Warranty & Service]
iMac - model: iMac11,1
1 2.8 GHz Intel Core i7 CPU: 4-core
16 GB RAM Upgradeable - [Instructions]
BANK 0/DIMM0
4 GB DDR3 1067 MHz ok
BANK 1/DIMM0
4 GB DDR3 1067 MHz ok
BANK 0/DIMM1
4 GB DDR3 1067 MHz ok
BANK 1/DIMM1
4 GB DDR3 1067 MHz ok
Bluetooth: Old - Handoff/Airdrop2 not supported
Wireless: en1: 802.11 a/b/g/n
ATI Radeon HD 4850 - VRAM: 512 MB
iMac 2560 x 1440
OS X El Capitan 10.11.1 (15B42) - Time since boot: less than an hour
ST1000DX002-2DV162 disk0 : (1 TB) (Rotational)
EFI (disk0s1) <not mounted> : 210 MB
Macintosh HD (disk0s2) / : 999.35 GB (987.36 GB free)
Recovery HD (disk0s3) <not mounted> [Recovery]: 650 MB
OPTIARC DVD RW AD-5680H ()
Apple, Inc. Keyboard Hub
Logitech USB Receiver
Apple, Inc Apple Keyboard
Western Digital My Book 1230 3 TB
EFI (disk2s1) <not mounted> : 315 MB
Back Up (disk2s2) /Volumes/Back Up : 3.00 TB (2.44 TB free)
Apple Card Reader
Apple Inc. BRCM2046 Hub
Apple Inc. Bluetooth USB Host Controller
Seagate Expansion Desk 5 TB
EFI (disk1s1) <not mounted> : 210 MB
Dapper Dan (disk1s2) /Volumes/Dapper Dan : 5.00 TB (2.33 TB free)
Apple Computer, Inc. IR Receiver
Mac App Store and identified developers
[not loaded] 5 Apple tasks
[loaded] 166 Apple tasks
[running] 65 Apple tasks
[failed] com.apple.ucupdate.plist (2015-08-22)
[failed] com.apple.watchdogd.plist (2015-09-19)
[not loaded] 46 Apple tasks
[loaded] 156 Apple tasks
[running] 81 Apple tasks
[not loaded] com.google.keystone.agent.plist (2016-09-17) [Support]
Quicksilver Application (/Applications/Quicksilver.app)
Google Chrome Application Hidden (/Applications/Google Chrome.app)
Dropbox Application (/Applications/Dropbox.app)
Mia for Gmail Application (/Applications/Mia for Gmail.app)
Default Browser: 601 - SDK 10.11 (2015-10-17)
QuickTime Plugin: 7.7.3 (2015-10-17)
None
Time Machine not configured!
23% Google Chrome Helper(9)
2% fontd
1% WindowServer
1% kernel_task
1% systemstatsd
1.14 GB Google Chrome Helper(9)
726 MB kernel_task
164 MB Coda 2
164 MB Google Chrome
115 MB iconservicesagent(2)
8.93 GB Free RAM
7.06 GB Used RAM (2.37 GB Cached)
0 B Swap Used
Sep 18, 2016, 05:51:33 AM /Library/Logs/DiagnosticReports/bird_2016-09-18-055133_[redacted].cpu_resource. diag [Details]
/System/Library/PrivateFrameworks/CloudDocsDaemon.framework/Versions/A/Support/ bird
Sep 18, 2016, 05:41:57 AM Self test - passed
Sep 17, 2016, 10:33:58 PM /Library/Logs/DiagnosticReports/softwareupdate_download_service_2016-09-17-2233 58_[redacted].crash
/System/Library/CoreServices/Software Update.app/Contents/Resources/softwareupdate_download_service
Sep 17, 2016, 07:05:20 PM /Library/Logs/DiagnosticReports/Dropbox_2016-09-17-190520_[redacted].cpu_resour ce.diag [Details]
/Applications/Dropbox.app/Contents/MacOS/Dropbox
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Sep 18, 2016 7:13 AM in response to Graiaiby rkaufmann87,Nothing shows up on the report. One thing I'd try is disconnecting all peripherals and then testing. It is possible you have a peripheral such as your external HD that is causing a problem. Disconnect each one by one and test until you either found the culprit or found all are okay.
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Sep 18, 2016 7:43 AM in response to Graiaiby notcloudy,Have had the problem off and on since a November clean up (delete) of old stuff - its a Unix underpinning issue -
Mac pro 2008 running Snow Leopard - and I noticed every time I deleted even one old thing the next boot was slow (down to 5 minutes but slow)
I determine when to connect to the internet - and you should stop any applications from launching when you are in this misery.
So
It may not be frozen - its doing something prior to desktop- so just leave it until the desktop shows up - or it shuts itself down.
After a long boot to the desktop you may have to- restart immediately if the desktop looks funny at least 3 times seems to work
After it shuts itself down - I had a very clean power-up.
I just tried this after the shutdown I had last week -Open the activity monitory - disk activity tab - and watch the box until you get a flat-line. - Yesterday - I deleted some old files - cleared trash & watched the disk activity until it stopped & it was running a bit behind. (I had also moved my hard drive into private area of spotlight preferences - as the indexing was also causing issues when you start deleting old stuff)
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Sep 19, 2016 4:23 AM in response to Graiaiby Graiai,I unplugged all peripherals and booted in safe mode. It boots in safe mode and I also got it booted in regular mode without the peripherals. However, when it went to sleep and I tried to wake it up, it just gave me a black screen with a cursor and never fully came back on.
Now, it will only boot in safe mode.
Any ideas where to go next?
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Sep 20, 2016 6:18 AM in response to Graiaiby notcloudy,Since Tiger the unix underpinnings have done some housekeeping on wakeup (you no longer have to leave the system on 24/7)
Best thought on the problem - is it is between the finder and the unix disk whatever when the disk is fragmented. On one freeze during a download - the download actually completed even though the freeze implied time was before the download/update finished.
I did boot it once in safe mode a day or two before I just let it sit in normal mode & I think the safe mode actually caused more problems with regular startup -- on the other had the walkaway - touch wood seems to have been the solution to clear up problems from safe mode -- second solution - is waiting for all disk activity to flatline before shutdown or in your case sleep.
You may also want to stop any screen saver activity & disconnect from the internet when not on-line.
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Sep 20, 2016 6:26 AM in response to notcloudyby Graiai,I've never done any of this and had my iMac since 2009 with no problems at all. As far as the HD being fragmented, it was installed on Saturday and the disk first aid has been run twice.
It's been on 24/7 since 2009 and needs to be because Dropbox updates, video is processing, etc. etc. It can't be offline and never has been.
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Sep 21, 2016 2:09 PM in response to Graiaiby notcloudy,Graiai wrote:
I've never done any of this and had my iMac since 2009 with no problems at all. As far as the HD being fragmented, it was installed on Saturday and the disk first aid has been run twice.
It's been on 24/7 since 2009 and needs to be because Dropbox updates, video is processing, etc. etc. It can't be offline and never has been.
I have had my mac pro since mid 2008 and the freezing/long boot problems only happened in late 2015 after I deleted many old files along with doing a fast change to some photographs.
You may benefit from getting DiskWarrier software - it costs about $100 -- and may resolve your problem.