joethejammer

Q: iPhone 6s missing notes after app crash

Hello, today I was typing in the notes app on my iPhone 6s when it suddenly crashed, and when I opened it back up I found that the note I was typing in went missing as well as at least one other note. I have tried looking for notes under my gmail account like others have suggested but there is nothing there. I have also logged onto my macbook, and the notes are also missing from there. Could someone please help me recover these missing notes?

iPhone 6s, iOS 9.3.1

Posted on Sep 17, 2016 8:18 PM

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Q: iPhone 6s missing notes after app crash

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  • by zinacef,

    zinacef zinacef Sep 18, 2016 9:30 AM in response to joethejammer
    Level 5 (4,067 points)
    Applications
    Sep 18, 2016 9:30 AM in response to joethejammer

    Have you tried toggling Notes on/off under Settings > iCloud?

  • by joethejammer,

    joethejammer joethejammer Sep 18, 2016 4:13 PM in response to zinacef
    Level 1 (8 points)
    iCloud
    Sep 18, 2016 4:13 PM in response to zinacef

    I'm not sure if toggling notes on my phone would make a difference since the notes don't show up on my macbook. I'll give it a try regardless. If I toggle it it says all iCloud notes will be removed from the phone. Would I get these notes back once I toggled notes back on?

  • by gail from maine,

    gail from maine gail from maine Sep 18, 2016 4:16 PM in response to joethejammer
    Level 7 (26,148 points)
    iCloud
    Sep 18, 2016 4:16 PM in response to joethejammer

    Did you check your Notes in iCloud.com? If you see them there, then turn Notes off in Settings>iCloud and then back in again. If that doesn't work, sign out of iCloud and then back in again.

     

    If they are not showing in Notes in iCloud.com, then you would need to restore your device to a backup that was done prior to losing the notes.

     

    Best of luck,

     

    GB