metro0308
Level 1 (8 points)
Photos for Mac

Q: Photo Stream Not Updating

My photo stream on my iPhone is fine. But on my Mac it has not updated for some time. When I go into system preferences > iCloud  the photo box isn't checked, same process on my iPhone it is. When I try to check it on my Mac it will say "checking library" then do nothing. I have tried repairing my photo library was well and no luck.

 

Screen Shot 2016-09-17 at 11.31.28 PM.png

Posted on Sep 17, 2016 8:33 PM

Close
metro0308

Q: Photo Stream Not Updating

  • All replies
  • Helpful answers

  • by sarah_s1,Helpful

    sarah_s1 sarah_s1 Sep 18, 2016 5:08 PM in response to metro0308
    Community Specialists
    Sep 18, 2016 5:08 PM in response to metro0308

    Hello, metro0308!

     

    Welcome to Apple Support Communities!  From what I'm understanding from your post, you have enabled My Photo Stream on your iPhone, but you're having an issue enabling it on your Mac.  I certainly know how great it is to have your Stream photos available on all your devices, and I would be happy to help.

     

    There's another way to enable My Photo Stream, so try these steps instead:

    1. Open the Photos app on your Mac
    2. Click the "Photos" menu (upper left corner, by the  menu)
    3. Click "Preferences..."
    4. Go to the iCloud tab (sign in with the same Apple ID you use on your iPhone if prompted)
    5. Put a checkmark next to "My Photo Stream"

     

    For your perusal, I also want to give you the links for these resources we have about the My Photo Stream feature:

     

    My Photo Stream FAQ

    iCloud: My Photo Stream overview

    iCloud: Set up My Photo Stream

    Get help using My Photo Stream

     

    Have a fantastic day!

  • by metro0308,

    metro0308 metro0308 Sep 18, 2016 5:07 PM in response to sarah_s1
    Level 1 (8 points)
    Photos for Mac
    Sep 18, 2016 5:07 PM in response to sarah_s1

    Thanks, i tried all those. For whatever reason today, after adding it and removing it a few times it took and updated, at last. Will see how long it last.

  • by gmac93,

    gmac93 gmac93 Sep 20, 2016 5:32 PM in response to metro0308
    Level 1 (4 points)
    Sep 20, 2016 5:32 PM in response to metro0308

    This is definitely a bug. I have the same problem. It does not check the box in settings no matter how many times you click it. It will always appear blank when you open it up again.

     

    If I check it in Photos it still does not update. The Photo Stream menu item does not appear unless I stop PhotoStreamAgent and check Photo Stream in Photos. Then the folder/menu item appears and rebuilds the stream but it doesn't update the stream if I take a new picture. Very frustrating.

  • by LarryHN,

    LarryHN LarryHN Sep 20, 2016 6:10 PM in response to gmac93
    Level 10 (84,857 points)
    Photos for Mac
    Sep 20, 2016 6:10 PM in response to gmac93

    Ok then report the bug to Apple - http://www.apple.com/feedback/ - posting bugs here accomplishes nothing - reporting to Apple usually results in a fix for bugs

     

    LN

  • by gmac93,

    gmac93 gmac93 Sep 20, 2016 8:31 PM in response to LarryHN
    Level 1 (4 points)
    Sep 20, 2016 8:31 PM in response to LarryHN

    I don't appreciate  you snippy tone Larry...take your attitude somewhere else.

  • by gmac93,

    gmac93 gmac93 Sep 20, 2016 8:34 PM in response to gmac93
    Level 1 (4 points)
    Sep 20, 2016 8:34 PM in response to gmac93

    I was able to fix this problem by rebuilding the photo library and then turning Photo Stream back on. Now it updates just fine.

     

    1. Quit iPhoto if it is open.
    2. Hold down the Command and Option keys on the keyboard.
    3. Open iPhoto.
    4. Keep the keys held down until you are prompted to rebuild the library.
    5. A dialog will appear with rebuild options. Select the options you want to use.
    6. Click Rebuild to begin the rebuild process.