Rach265
Level 1 (4 points)
iPhone

Q: Problems with home button after updating to IOS 10

Hi there

 

Since updating to IOS 10, I have found the home button to be intermittently unresponsive when trying to unlock my phone, or access the app switcher. My home button was working without a problem before the update, but now when I double tap, it doesn't always bring up the app switcher.

 

If I double tap whilst another app is open, that sometimes works, but again sometimes it doesn't.

 

I'm just curious as to whether anyone else has this problem? I'm reluctant to believe it's a faulty button when I had no problems before the update.

 

I apologise if this is in the wrong place. It's my first post!

 

Thanks

iPhone SE, iOS 10

Posted on Sep 18, 2016 3:01 AM

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Rach265

Q: Problems with home button after updating to IOS 10

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  • Helpful answers

  • by becky_s22,

    becky_s22 becky_s22 Sep 18, 2016 4:58 PM in response to Rach265
    Community Specialists
    Sep 18, 2016 4:58 PM in response to Rach265
    Hi Rach265,

    I understand that after updating to iOS 10, your Home button doesn't work as well as it did before. I know that this button is very important to the functionality of your iPhone, so I'm happy to help.

    Check out this article with some common troubleshooting steps for the Home button:

    Get help with buttons and switches on your iPhone, iPad, or iPod touch - Apple Support

    If the Home button doesn't work

    The Home button is on the front of your iOS device, at the bottom. If the Home button doesn't work, follow these steps:

    1. Press the Sleep/Wake button to lock your device.
    2. Wait a couple of seconds.
    3. Press the Home button. Your device should wake up.

    If your device doesn't wake up, follow these steps. Test the Home button after each step:

    1. Restart your device.
    2. Check for debris or dirt around the Home button and clean it with a soft cloth.
    3. Remove any protective film or case that covers the Home button.

    If the Home button still doesn't wake the device, or if the button is damaged, contact Apple Support.


    Thanks for using the Apple Support Communities. Cheers!

  • by EmilianoDTH,

    EmilianoDTH EmilianoDTH Sep 26, 2016 8:24 AM in response to Rach265
    Level 1 (8 points)
    iPhone
    Sep 26, 2016 8:24 AM in response to Rach265

    I have the same problem as well on my SE. The button is working perfectly fine when 'using' the phone. But sometimes it just won't wake the phone. I have to press it once again to get the screen on.

     

    It doesn't happen always tho, like once a day or once every 2 days. But its kind of annoying.