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Sep 18, 2016 5:56 AM in response to Brio9by Marvin Martianul,Could you post a screenshot of the erroneous message that iTunes is giving you? Anyway, iTunes 12.1.2 was released in April 2015 and could not support iOS 9, much less iOS 10. The sad fact is that Apple no longer supports XP, and you would need a PC running Windows 7 or higher (or a Macintosh) to install iTunes 12.5.1 for iOS 10 support.