minhduy68

Q: iPhone 6 can't play video in ios 10

As the title, my iphone can not play the videos on my phone. My iPhone is currently running ios 10. Please help me. thank you.

Posted on Sep 18, 2016 6:06 AM

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Q: iPhone 6 can't play video in ios 10

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  • by charlesfromhewitt,

    charlesfromhewitt charlesfromhewitt Oct 14, 2016 7:02 AM in response to stephanebu
    Level 1 (4 points)
    iPhone
    Oct 14, 2016 7:02 AM in response to stephanebu

    We are going to look into switching our business phones away from the iPhone because we rely on video while on a job/event. We can not afford to continue restarting our phones just to watch videos that we need to complete work. I wish Apple would address this issue, but it appears that nothing is being done and they aren't saying anything either.

     

    iPhone 6 - iOS 10.0.2 - what a shame

  • by charlesfromhewitt,

    charlesfromhewitt charlesfromhewitt Oct 16, 2016 5:51 AM in response to minhduy68
    Level 1 (4 points)
    iPhone
    Oct 16, 2016 5:51 AM in response to minhduy68

    And now my music is doing the same thing!! Geez Apple, do something!

  • by cyril_,

    cyril_ cyril_ Oct 19, 2016 3:23 AM in response to minhduy68
    Level 1 (4 points)
    iPhone
    Oct 19, 2016 3:23 AM in response to minhduy68

    I have the same issue... Very frustrating.

     

    I didn't install iOS 10, because I know there are always issues when a new version of iOS is released, but since popups were keeping popping up all the time, in order to have me install the new version, I finally clicked "YES", and I regret it... Not able to play videos anymore, and playing videos is one of my main use of my iPhone.

     

    Very disappointing... I hope they will quickly issue a fix.

  • by jcanfield1969,

    jcanfield1969 jcanfield1969 Oct 19, 2016 7:50 AM in response to minhduy68
    Level 1 (4 points)
    Oct 19, 2016 7:50 AM in response to minhduy68

    I updated to iOS 10.0.2 on my iPhone 6s Plus and now videos will not play. I have done a reset and turn phone on and off and this does nothing to fix the issue. I can see the video only as a still frame, no sound on the video also. Is their anyway to go back to iOS 9 until they fix this issue?

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