Q: iOS iphone 5s that is disabled and not backed up to any computer.

Hello. I have an iOS iphone 5s that is disabled and not backed up to any Macbook or any othert computer. When I connected it a mac with the latest iTunes, it says it is unable to restore or update the phone without putting in my passcode in first. Should I still use the Mac or another computer to try and update it first?

iPhone 5s, iOS 9.3.5, unsure of exact ios version.

Posted on Sep 18, 2016 6:18 AM

I have this question too

Q: iOS iphone 5s that is disabled and not backed up to any computer.

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by roaminggnome,

roaminggnome Sep 18, 2016 6:19 AM in response to m.f140
Level 10 (97,404 points)

Sep 18, 2016 6:19 AM in response to m.f140

Makes no difference which computer you use.

If you can't update or restore your iPhone, iPad, or iPod touch - Apple ...
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by rbrylawski,

rbrylawski Sep 18, 2016 7:22 AM in response to m.f140
Level 6 (11,941 points)

Sep 18, 2016 7:22 AM in response to m.f140

Since you don't have a backup, you're going to have to restore your phone and you will lose all your data and pictures.

Follow the directions in this link: https://support.apple.com/en-us/HT204306
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Q: iOS iphone 5s that is disabled and not backed up to any computer.

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by roaminggnome,

If you can't update or restore your iPhone, iPad, or iPod touch - Apple ...

by rbrylawski,

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