Why are some of the message font colors in OS X Mail brown in the message pane, but black in the reading pane?

Question

Why are some of the message font colors in OS X Mail brown in the message pane, but black in the reading pane?

Why are some of the message font colors in OS X Mail brown in the message pane, but black in the reading pane? The messages are not flagged - I've checked. I'm using OS X Mail 8.2 in Yosemite 10.10.5. I've included a picture of two messages in a mailbox from the same company. One has a font color of brown and the other is black, but both fonts are black in the reading pane.

iMac, OS X Yosemite (10.10.5)

Posted on Sep 18, 2016 7:51 AM

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Answer 1

Eric Root

Level 10

685,251 points

Sep 18, 2016 4:43 PM in response to rc_sportpilot

Normally, that happens because Mail's Junk Mail filter thinks the e-mail is junk/spam e-mail. When open, there should be a thumbs up option to mark it as not junk in the top of the window the e-mail is opened in.

Junk Mail Filters (2)

Junk Mail Filters (3)

Junk mail filters aren’t working correctly - Apple Support

Junk mail filters aren’t working correctly - Yosemite

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