ios pairing problem

Question

ios pairing problem

Hello guys, Since i updated my iphone 5s to IOS 10, i having a very annoying problem with pairing my bluetooth headset (Jabra Rox), i feel like my phone telling me you should buy apple Airbus, but i love my Jabra Rox, any help !?

iPhone 5s, iOS 10

Posted on Sep 18, 2016 7:01 AM

Reply

Answer 1

Joseph_S.

Community Specialist

Sep 19, 2016 12:07 PM in response to ahmad.ali.morshedi

Greetings ahmad.ali.morshedi,

Welcome to Apple Support Communities!

I see that since you have updated to iOS 10, your Jabra Rox bluetooth headphones won't pair with your iPhone 5s. That's certainly not something that I would want to have happening. Especially if it worked with a previous iOS release. I'm happy to help you with this issue.

First, please make sure that you have followed the pairing instructions on Jabra's website for your iPhone 5s:
Jabra Rox Wireless - Bluetooth Pairing Guide

Some additional information can be found in this article:
Get help connecting a Bluetooth accessory with your iPhone, iPad, or iPod touch

If you still need assistance after that, please contact Jabra directly here:
CONTACT JABRA CONSUMER SUPPORT
Have a great day!

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Answer 2

Sep 20, 2016 10:24 PM in response to ahmad.ali.morshedi

thank you so much Josephappreciate your help, it works good now after reset it to the factory setting

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Answer 3

rose_10

Community Specialist

Sep 21, 2016 5:14 AM in response to ahmad.ali.morshedi

Hey there, ahmad.ali.morshedi!

You're welcome! That's great that everything is working again.

Have an amazing day!

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