Q: Why won't Apple take responsibility for hardware they know is faulty for the life of the machine they installed it in? Why was this an unknown "program" and not an owner notified "recall"? It seems to me that all mid 2010 MBPs were affected!
When I purchased my MBP in 2010, I upgraded everything through Apple to be the best! I spent a lot of money on it hoping it would be a machine that would last me a very long time. I was well aware that I was buying a "machine" that had the possibility of things going bad in it and needing replaced, which I have had to do. This issue is not the same as that. This GPU issue is universal among the machines of this era, which means that it was always going to happen! Now that it has, I've done the research on it and learned of the "program" that Apple had to fix the issue. Why was I never notified that this was an issue during the program? Why is this a limited "program" and not a "recall" that extended for the life of the machine? If Apple knows it's an inherent issue and was willing to take care of it in 2013 why aren't they willing to take care of it now?
MacBook Pro, iOS 10, Mid 2010
Posted on Sep 18, 2016 7:33 AM