helenfromartesia

Q: I cant get my I pad to power on after updateing.

I have an I pad 32 GB, I went to update it to i0s8.4 and when it was through it powered off and now will not power back on.  I tried hard resetting it. but that does nothing.  I also just tried plugging it in to see if it would show a charge and nothing happens either Please Help.

iPad, iOS 8.4.1

Posted on Sep 18, 2016 8:56 AM

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Q: I cant get my I pad to power on after updateing.

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  • by Briansyddall,

    Briansyddall Briansyddall Sep 18, 2016 11:53 AM in response to helenfromartesia
    Level 6 (8,640 points)
    Apple Watch
    Sep 18, 2016 11:53 AM in response to helenfromartesia

    Hi

    Leave on charge to main for at least 2 hours ios 8.4.1 is an old update

    If you haven't been updating  make sure your PC is running latest itunes 12.5.1

    Then connect to your PC to update you must keep ios up to date for best performance .

    What ipad have you got.

    Cheers

    Brian

  • by helenfromartesia,Apple recommended

    helenfromartesia helenfromartesia Sep 18, 2016 12:59 PM in response to helenfromartesia
    Level 1 (11 points)
    Windows Software
    Sep 18, 2016 12:59 PM in response to helenfromartesia

    thank you. and I think I was hard setting it wrong.  When I used the power button and the top button on the I pad together and held for 15 seconds or so it started up.  But I will keep it updated from now on.