My new phone will not connect to iTunes on my windows laptop. It says that it requires a newer version of iTunes but the newer version is all ready updated
iOS 10
Is your "newer version" iTunes 12.5.1.21? If not, is your "windows laptop" running Windows XP or Vista?
it's windows vista I have and the version of iTunes is 12.1.3. My computer says this is the current version
The minimum version of iTunes for iPhone 7 is apparently the current one, 12.5.
Vista cannot run anything later than 12.1.3.
You can use the iPhone as a standalone device, but you cannot sync with iTunes. A workaround to get your own media onto the device would be to subscribe to iTunes Match.
tt2
Thank you for your help. Pretty shocking that after spending hundreds of pounds on a new phone apple has found ways to get even more money from their customers!
Vista is pretty outdated. Microsoft would get your money if you upgraded Windows, not Apple. iTunes Match is a possible short term workaround if you're not ready to upgrade Windows or your computer right now. Should you have any old 128k DRM protected purchases you would also be able to get them upgraded to 256k DRM free versions as part of the package.
tt2
Maybe you can help me mr lvl 10.
I'm having the same issue with my iPhone 7. Can't find my device on iTunes. On top of that my phone is only asking to allow device to access photos and stuff. Never asks to "trust" computer
I have windows 10, a laptop that was purchased couple months ago. iTunes running 12.5.3.
Possible solutions I found online, I tried them all.
Restart laptop and phone. Tried different USB ports and cord. (It's connected seeing it asks to access photos at least and charging). Reset privacy settings on my phone...reinstalled iTunes. And some other stuff to no avail...
iPhone 7 will not connect to iTunes - asking for new version but everything is up to date
