Error 14 When Updating my iPad Air 2 to iOS 10

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Error 14 When Updating my iPad Air 2 to iOS 10

Hi,

I'm trying to restore my iPad Air 2 to new iOS 10.0.1, I downloaded the IPSW file iPad_64bit_TouchID_10.0.1_14A403_Restore), But unfortunately I got the error 14

"The iPad could not be restored, An unknown error accord (14)" !

Any help .. my iPad is locked now 😟

Posted on Sep 18, 2016 12:15 PM

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Answer 1

Sep 18, 2016 12:17 PM in response to a.elsharif

Check your USB connections

If you see error 4005, 4013, or 4014, learn what to do. If you see one of the errors below, you might have a USB connection issue:

13, 14, 1600, 1601, 1602, 1603, 1604, 1611, 1643-1650
2000, 2001, 2002, 2005, 2006, 2009
An error message that includes, "invalid response"

Use these steps to see if the issue is with your USB cable, USB port, or computer. Try again after each step:

Use the USB cable that came with your device. If you don't have it, try a different Apple USB cable.
Switch to a different USB port on your computer. Don't plug into your keyboard.
Plug into a different computer.
If you still see the error, you can check for other USB issues, issues with third-party security software, and issues with hardware.

If the issue continues, contact Apple Support.

Get help with iOS update and restore errors - Apple Support

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