iphone 5s not seen itunes
I upgraded to IOS 10. No ITunes cannot see my iPhone. It has worked previously on an Iphione 4 and 5S. what's the secret??
iPhone 5s, iOS 10
User profile for user:
chris_g1
User level:
Community Specialist
Hello d2medic,
Thanks for posting on the Apple Support Communities. I see since you updated to iOS 10, iTunes can’t see your iPhone when it’s plugged in. I know how important it is to be able to use iTunes. I will be more than happy to help.
iOS 10 requires the latest version of iTunes which is 12.5.1 and that requires OS X 10.9.5 or higher if you have a Mac. It requires Windows 7 or higher if you have a Windows computer, so you’ll want to make sure your computer is on the latest OS possible.
If you have a compatible OS for iTunes, and it still doesn’t recognize your iPhone, check this article out:
If iTunes doesn't recognize your iPhone, iPad, or iPod - Apple Support
Take care