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Q: card will not redeem and my credit card was charged

my card will not redeem and have asked for help on this before with no result. i thought it was resolved and found after purchasing music today my card was charged. please remove ??? i have a 15.00 card and thought it was resilved

i will have to cancel my charged music today . it was not authorized?????

jim

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iPhone 6s, iOS 9.3.4, macbook pro bad iTunes card

Posted on Sep 18, 2016 8:41 PM

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Q: card will not redeem and my credit card was charged

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  • by seventy one,

    seventy one seventy one Sep 19, 2016 1:06 AM in response to BadTUDE
    Level 6 (15,175 points)
    Peripherals
    Sep 19, 2016 1:06 AM in response to BadTUDE

    First thing to check is your purchases list.   If there is a charge that shows up you will have an opportunity to reply to a note on the bottom of the receipt which asks you to 'Report a problem'.  Report this matter as your problem and go on from there.   They usually respond quite quickly.