Q: My right ear phone has no sound coming out of it... will apple replace them for free or is there going to be a fee to replace them ... My right ear phone has no sound coming out of it... will apple replace them for free or is there going to be a fee to replace them? more
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Helpful answers
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Sep 19, 2016 12:38 AM in response to Aleah.collinsby Jonathan UK,Hi
Follow the steps here:
EarPods are covered under Apple's One-Year Limited Warranty against defects in materials and workmanship, but not against accidental damage or misuse.
If the issue persists, contact Apple Support (mail-in service may be available) or make a Genius Bar reservation to arrange for them to be checked by Apple and, if eligible, repaired or replaced under warranty:
- Contact - Official Apple Support
- https://twitter.com/applesupport
- http://www.apple.com/uk/retail/geniusbar/
I'm afraid that no-one here can tell you what Apple will decide (this is a user-based community).