Q: phone says battery is dead,and won't get passed intro screen
so i just got the new iOS 10 update on my iPhone 6...
my battery is apparently drained...
i plug it in to the wall, and says that it is charging..
will get all the way to the Apple welcome/white screen, which appears before your phone actually opens up, but it never gets passed it. the process then starts over with my phone saying that its dead.... even though it is still plugged in, it acts as if the phone is still dead.
i have tried to plug it in to the computer, but itunes wont detect it since its dead...and wont even try to charge it.
i would rather not have to take it in, but ***
also, i tried apple support via chat, and says that the MEID number (which is the only thing i can pull up online through my cell phone provider) is invalid...and wont let me talk to someone without it. i can't schedule a phone call either since my phone is DEAD!!!
iPhone 6, iOS 10, battery issue
Posted on Sep 19, 2016 1:17 AM