ajmilitello
Level 1 (4 points)
iPad

Q: iOS 10 Air Play + Apple TV

After upgrading to iOS 10, I am unable to use airplay with either a 3rd gen or 4th gen apple tv.  It connects but will give audio no video.  Before the upgrade you had the option of mirroring on or off, now it seems to only be on.  While using the slingbox app there is no way to see programming.  You can hear it but the mirror only displays "video playing on airplay".  Any suggestions would be appreciated.

iPad 2, iOS 10

Posted on Sep 19, 2016 2:48 AM

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ajmilitello

Q: iOS 10 Air Play + Apple TV

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  • Helpful answers

  • by Briansyddall,

    Briansyddall Briansyddall Sep 19, 2016 3:00 AM in response to ajmilitello
    Level 6 (8,640 points)
    Apple Watch
    Sep 19, 2016 3:00 AM in response to ajmilitello

    Hi when you swipe up control panel from bottom of home screen do you see

    Air play mirroring ?

    Try a reboot press & hold power button & menu button hold both down until you see apple logo .

    If you still have a problem check setting on ipad & apple tv

    Have you updated software on Apple tv?

    Cheers

    Brian

  • by Diana.McCall,

    Diana.McCall Diana.McCall Sep 19, 2016 4:55 AM in response to ajmilitello
    Level 4 (3,703 points)
    Apple TV
    Sep 19, 2016 4:55 AM in response to ajmilitello

    Hi. First, there are now two panes to the Control Center. Swipe left to access the normal AirPlay menu listing available devices. Second, have you restarted your Apple TVs?

  • by ajmilitello,

    ajmilitello ajmilitello Sep 19, 2016 4:59 AM in response to Briansyddall
    Level 1 (4 points)
    iPad
    Sep 19, 2016 4:59 AM in response to Briansyddall

    Thanks Brian.  Everything has been updated and it appears to be working, just not with the Slingbox app so I'm thinking they need to update that.  Don't think it's on he Apple side of the house.  Thanks for the assist.

  • by ajmilitello,

    ajmilitello ajmilitello Sep 19, 2016 5:01 AM in response to Diana.McCall
    Level 1 (4 points)
    iPad
    Sep 19, 2016 5:01 AM in response to Diana.McCall

    Thanks Diana.  Appreciate the assist.

  • by Diana.McCall,

    Diana.McCall Diana.McCall Sep 19, 2016 5:18 AM in response to ajmilitello
    Level 4 (3,703 points)
    Apple TV
    Sep 19, 2016 5:18 AM in response to ajmilitello

    Is it just Slingbox that has the no video problem? Some apps explicitly block AirPlay, but if you see "This video is playing on Apple TV", it should be OK. Can you try AirPlay from another app or website, say YouTube or Vimeo? This audio only thing does happen sometimes.

     

    By the way, since the update, have you restarted the iPad? Hold Sleep and Home buttons until you see the Apple. It seems like the updated system isn't really stable until that's done.

  • by ajmilitello,

    ajmilitello ajmilitello Sep 20, 2016 2:21 AM in response to Diana.McCall
    Level 1 (4 points)
    iPad
    Sep 20, 2016 2:21 AM in response to Diana.McCall

    So far it's only been Slingbox so I'm pretty sure that it's the app.  Other apps/web sites have worked out just fine but w/Slingbox I think the issue is that when it enters AirPlay the screen goes dark.  Under the old iOS you had the option of turning of the mirroring option but it looks like they removed that feature.  Ultimately I think Slingbox will need to correct the issue on their end.  Weird part is AirPlay works normal until you need to access the remote control and then it reverts back to mirroring the blank screen once you use it.  Additionally I can AirPlay Slingbox via the webpage which further leads me to suspect it's the app itself.

     

    As for updating, everything has been updated, rebooted, and reconnected so I think I've exhausted that avenue.