This Feature requires Apple Music(When it is already turned on

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Level 1

4 points

This Feature requires Apple Music(When it is already turned on

Hey Apple Community,

I tried signing up for Apple music (the college student membership), I got redirected to Unidays' website and I signed up and even confirmed my college e-mail. This is where the issue occurs; when I'm redirected back to itunes...I receive the message:“This Feature requires Apple Music”，but I'm sure I turned it on in the Preference part(It's below the library name").

And sign in the Unidays' website,I found my student status is verified,But when I choose Apple music and want to go to the next step,same problems happened.It still needs me to show the Apple Music features".And I can't go forward and pay the monthly fee.

MacBook Pro with Retina display

Posted on Sep 19, 2016 5:12 AM

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Answer 1

chuck_3rd

Community Specialist

Sep 20, 2016 10:50 AM in response to SuperGhostT

Hey SuperGhostT,

I understand that you not able to completely sign up for Apple Music. Based off of what you are describing, you are getting stuck right after you have verified your student through UNiDAYS, but when you are taken back to iTunes, you are not getting any further on signing up. Le't see if we can get that sorted out.

You do have multiple ways to sign up, either on your iPhone, Android device, or through iTunes using your computer. Take a look at the article below to walk you through those steps, just in case you have missed something. You can also try signing up on your iPhone or Android device.

Get an Apple Music Student Membership
https://support.apple.com/en-us/HT205928

Take care

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Answer 2

Oct 10, 2016 10:21 PM in response to chuck_3rd

I have the same problem. The instruction you sent us to don't work... after verifying with UNiDAYS and being redirected into iTunes, the same pop-up keeps showing - This feature requires apple music - turn on in preferences.

I have done that a dozen times, restarted iTunes, restarted computer. Nothing changes. cannot get past this step.

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