Yaakov99

Q: People Album Not Working!

I'm using an iPhone 5s with ios 10.0.1 and the new people album that is supposed to find faces and stuff isn't working. Its been stuck saying 84 photos scanned for like the past three days now. i have my phone on WiFi and i plug it in and lock it. for some reason the very little progress made only happened when i plugged my phone directly into my laptop and not when its plugged into the wall.

iPhone 5s, iOS 10

Posted on Sep 19, 2016 5:25 AM

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Q: People Album Not Working!

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  • by léonie,

    léonie léonie Sep 19, 2016 7:42 AM in response to Yaakov99
    Level 10 (106,988 points)
    iCloud
    Sep 19, 2016 7:42 AM in response to Yaakov99

    for some reason the very little progress made only happened when i plugged my phone directly into my laptop and not when its plugged into the wall.

    Is your charger the original Apple charger for the iPhone? Did you keep the Photos.app open while connecting the iPhone to power?

     

    My iPhone 5s needed three full days to scan the photos for people's faces, and has been not showing any progress for a long time, but finally finished.

    The results are not very satisfactory, however. Most detected people albums are showing only one photo per person. It certainly detects people very well, but does not recognize them again I different photos.

  • by Rolf Kievits,

    Rolf Kievits Rolf Kievits Sep 20, 2016 7:40 AM in response to léonie
    Level 1 (8 points)
    iCloud
    Sep 20, 2016 7:40 AM in response to léonie

    iPhone 6 here, and already on iOS 10 with the public beta's. Since this feature was added, and since I was playing around with the public beta's the Photos app has been trying to sort a Faces album for me. So that has been some 4 weeks now, and just 1100 pics more to go, at a pace of 1 pic per day average. Perhaps I have the album complete when iPhone 8 hits the shelves.

     

    Been trying everything, from charging on macbook, mac pro, wall plug, anything. This album (Faces) is a total laugh.

  • by Rysz,

    Rysz Rysz Sep 20, 2016 10:23 AM in response to Rolf Kievits
    Level 7 (20,507 points)
    iTunes
    Sep 20, 2016 10:23 AM in response to Rolf Kievits

    iOS 10 has already been released to the public. You should not be using a beta version.

     

    There is no Faces album in Photos for iOS 10. You are either referring to the People album, or you created the Faces album and, therefore, it's not being populated automatically.

  • by léonie,

    léonie léonie Sep 20, 2016 10:30 AM in response to Rolf Kievits
    Level 10 (106,988 points)
    iCloud
    Sep 20, 2016 10:30 AM in response to Rolf Kievits

    Is your Photos Library an iCloud Photo Library with optimized storage?  Photos on iOS 10 seems primarily to be scanning the photos that are currently stored locally on the iPhone in full size. Try to force Photos to download more photos from iCloud by viewing them enlarged.

  • by Rolf Kievits,

    Rolf Kievits Rolf Kievits Sep 20, 2016 12:42 PM in response to Rysz
    Level 1 (8 points)
    iCloud
    Sep 20, 2016 12:42 PM in response to Rysz

    Hi Rysz,

     

    thanks, and yes, very well aware of the final version. However, the GM of the beta versions already IS the final version (in this case 10.0.1) and you cannot upgrade anymore to the final release.

    I meant to say, that already from the first beta's up to and including the GM / Final 10.0.1 I have seen NO progress whatsoever on the People Album.

    And yes, my apologies for this omission: I meant the People album - built on face recognition.

  • by Rolf Kievits,

    Rolf Kievits Rolf Kievits Sep 20, 2016 12:44 PM in response to léonie
    Level 1 (8 points)
    iCloud
    Sep 20, 2016 12:44 PM in response to léonie

    Hi Leonie, yes, that might be an interesting point. It indeed is the optimized version. So from that, I might conclude that Photos, in the People album is trying to match faces over the air with the iCloud library ? Goodness, that just COULD explain quite a bit... (like speed, battery use, etc)

    At least that sounds a field to concentrate my analysis upon now... thanks for that!

  • by léonie,

    léonie léonie Sep 20, 2016 12:53 PM in response to Rolf Kievits
    Level 10 (106,988 points)
    iCloud
    Sep 20, 2016 12:53 PM in response to Rolf Kievits

    Good Luck with the analysis.

    My library is an iCloud Library too on the iPhone, and the faces scan seems to be focussing on the locally stored full versions of the photos.

  • by Rolf Kievits,

    Rolf Kievits Rolf Kievits Sep 23, 2016 11:25 PM in response to léonie
    Level 1 (8 points)
    iCloud
    Sep 23, 2016 11:25 PM in response to léonie

    Problem solved in (public beta) 10.1

     

    All pics processed now, and also one of the specific bugs addressed in 10.1

     

    All working. You work right Leonie!