Q: Cant hear or be heard...phone app only
Wife's iPhone 6...about a couple of weeks ago, she tried to call me. The call came through and I answered, but I couldn't hear her and she couldn't hear me.
When I got home, I tried again with both phones right next to each other. Her phone has a serious issue where it will call, but there seems to be delays in the screen when I answer on my phone...and wen I try to call her, her phone rings and buzzes, even after I hang up. I have to hit the home button just to get her phone out of thinking there is still a call coming in.
This was all on iOS9 and I did many hard resets and off/ons to see if that would fix the issue. Even did a full reset on my MacBook Air to see if that would help...nothing.
Told her to wait for iOS10 last week...phone updated fine...every other app works fine...still no ability to call or recieve calls properly.
Made a Genius Bar appointment for tomorrow afternoon, but figured I would try here to see if anyone else has experienced this issue before. Thanks!
Posted on Sep 19, 2016 6:49 AM