chasefreak

Q: itunes freezing on win 10 x64 bit

i have been facing this issue for the past 2 days now

i did speak to apple customer support and they advised me to contact windows support ( which i did not )

the tech's final advise was to format win 10 and re-install ( which i did )

it worked perfectly well till now

win 10 updated it self and the issue started again

when i open itunes it loads and then in a few seconds it freezes i need to go into task manager and kill the app

i need i tunes to sync my music and other stuff

im not going to do a re-install of windows

i have tried to re-install itunes and i still have the same issue

itunes ver : 12.5.1.21

pls help

iPhone 6, iOS 10

Posted on Sep 19, 2016 7:45 AM