iTunes
Q: itunes freezing on win 10 x64 bit
i have been facing this issue for the past 2 days now
i did speak to apple customer support and they advised me to contact windows support ( which i did not )
the tech's final advise was to format win 10 and re-install ( which i did )
it worked perfectly well till now
win 10 updated it self and the issue started again
when i open itunes it loads and then in a few seconds it freezes i need to go into task manager and kill the app
i need i tunes to sync my music and other stuff
im not going to do a re-install of windows
i have tried to re-install itunes and i still have the same issue
itunes ver : 12.5.1.21
pls help
iPhone 6, iOS 10
Posted on Sep 19, 2016 7:45 AM