HT201302: Import photos and videos from your iPhone, iPad, or iPod touch

Learn about Import photos and videos from your iPhone, iPad, or iPod touch
geraldinefromsparta

Q: My Iphone 6S suddenly stopped downloading my photos to my desktop.  The music is still downloading fine.  I think I have a video stuck that is preventing the download.  This was before the I-10 update but still wont work.  Phone is fine computer is f

My I-Phone 6S is set up to automatically download all pictures and music nightly.  It has been working fine until 10 days ago.  This was before the I-10 update.  The phone is not downloading the pictures since that time.  It is still doing the music fine.  I completed the update--no change.  I tried plugging in the phone to the computer--no help.  Checked all my settings all seem fine.  I think there may be a video hung up trying to download??  Any ideas

iPhone 6 Plus, iOS 9.0.2, Dell/windows 10

Posted on Sep 19, 2016 9:00 AM