Music won't download to iPhone 7

Question

Music won't download to iPhone 7

I set up my iphone 7 and decided to go through all my songs and download them to the phone so i won't use my cell service to stream them.

Most of the songs downloaded fine but some didn't, and it looks like they are still trying to come down. There's a spinning wheel over the icloud symbol. it's been 3 days. There was an indicator that popped up and said that specific songs could not be downloaded at this time, asked if i wanted to retry or not.

The songs are downloaded on my ipad pro so, not sure what the issue is.

Any thoughts or recommendations?

thanks.

Posted on Sep 19, 2016 9:35 AM

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Answer 1

Jonathan UK

Level 10

164,015 points

Jan 28, 2017 3:18 AM in response to Russell Martin67

Hi

It may help to follow the steps here as appropriate, including restarting your iPhone:

Note that Apple advises that you should not force restart your iPhone unless it is unresponsive and cannot be restarted normally:

Restart your iPhone, iPad, or iPod touch - Apple Support

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Answer 2

Jan 27, 2017 9:18 PM in response to Russell Martin67

Try restarting your device:

On an iPhone 7 or iPhone 7 Plus: Press and hold both the Sleep/Wake and Volume Down buttons for at least ten seconds, until you see the Apple logo.

On an iPhone 6s and earlier, iPad, or iPod touch: Press and hold both the Sleep/Wake and Home buttons for at least ten seconds, until you see the Apple logo.

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Answer 3

Jan 27, 2017 9:14 PM in response to Russell Martin67

I am having the same issue, I have restarted settings, restarted my phone, restarted the wifi, tried on different wifi networks and got nothing.

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