andkedr

Q: Apple Mail does't allow change default account

Hi, I have Captain OS installed. Apple Mail doesn't allow to change default account from iCloud.

I have tried to do that by old way: drag account that want to be default on top of account list. Doesn't work.

Simply, it not possible drag any account listed not inside Apple Mail not at Internet Account Settings.

Have somebody the same problem as me?

Thank you.

iMac, MacAir, Macbook Pro, Mac OS X (10.6.2)

Posted on Sep 19, 2016 10:22 AM

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Q: Apple Mail does't allow change default account

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  • by Joseph_S.,

    Joseph_S. Joseph_S. Sep 20, 2016 9:13 AM in response to andkedr
    Community Specialists
    Sep 20, 2016 9:13 AM in response to andkedr

    Greetings andkedr, 

    Thanks for using Apple Support Communities. 

    I see that you would like to change the default Mail account from iCloud. I have had to change the default email account in my Mail app before, so I can imagine you're ready to get this changed to your preferred account. I can help with this.

    In Mail, you can change the default account for composing new messages, by following this path: Mail > Preferences > click Composing. By doing this, clicking New Message in Mail will default send from the selected account. 

    You can also change the order of how the mailboxes appear in the Mail sidebar by selecting the mailbox and dragging it the preferred location. 

    Additional information can be found in the Mail Help User Guide.  

    Have an amazing day! 

  • by andkedr,

    andkedr andkedr Sep 20, 2016 9:36 AM in response to Joseph_S.
    Level 1 (4 points)
    Mac OS X
    Sep 20, 2016 9:36 AM in response to Joseph_S.

    Hi Joseph_S, Thank you but...

    Both methods are not working.

    First. >Composing. Because of you have to check what account you use when sending email (I have five accounts).

    Second. Because all account at preference's list are blocked and not possible to change position as far as was mentioned above.

     

    Regards,

    Andrey

  • by brenden dv,

    brenden dv brenden dv Sep 20, 2016 10:32 AM in response to andkedr
    Community Specialists
    Sep 20, 2016 10:32 AM in response to andkedr
    Hi Andrey, 

    Thanks for trying those steps. 

    Since you are still having this issue, we would like to get you in contact with Apple Support. Please use the following link:
    Contact Apple Support

    Best Regards. 
  • by dianeoforegon,

    dianeoforegon dianeoforegon Sep 20, 2016 2:52 PM in response to andkedr
    Level 5 (5,731 points)
    Mac OS X
    Sep 20, 2016 2:52 PM in response to andkedr

    Select the account you use most of the time. Set this as account to use when composing. You can still click in the popup to use your other accounts when sending.