Q: I can't import music
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Sep 21, 2016 4:38 AMby jeffd55,Hello WatermelonNerd,
Thank you for using Apple Support Communities.
I see that you are having issues with CDs that you have imported to iTunes for Windows. Lets start by making sure that you aren't missing anything when you import. Take a look at this article and try importing a CD by following the steps here: iTunes 12 for Windows: Import songs from CDs
If you still have issues, there are some troubleshooting steps at the bottom.If you have trouble importing songs from an audio CD
If iTunes doesn’t recognize audio CDs or if you’re having trouble importing songs, check the following:
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If iTunes doesn’t recognize an audio CD (it doesn’t appear in the iTunes window) or a window doesn’t appear when you insert a CD, quit iTunes, then open it again by double-clicking the app icon in the iTunes folder in the Program Files folder on your hard disk. Do not open iTunes using the shortcut on your desktop. If iTunes now recognizes the CD, delete the iTunes shortcut and create a new one.
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If error correction is turned on, it can take longer to import CDs. Choose Edit > Preferences, and click Import Settings. If the “Use error correction when reading Audio CDs” checkbox is not selected, select it. If it’s already selected, deselect it.
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If you’re having trouble importing songs, make sure you check your computer or drive manufacturer’s site for firmware updates and install any that are appropriate for your computer and CD or DVD drive.
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Make sure you have the latest software updates for Windows or your CD or DVD drive. Check the Windows website and your computer or drive manufacturer’s site for updates. Also make sure you have the latest drivers for your video and sound cards.
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If you have more than one CD or DVD drive, try using iTunes with each drive.
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To see if iTunes can find any problems with your CD drive, choose Help > Run CD Diagnostics and choose DVD/CD Diagnostics. For help with understanding the diagnostics results and other CD troubleshooting information, see Additional troubleshooting tips for burning issues at the Apple Support website.
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If it’s taking a long time to import a song (more than 10 minutes) from an audio CD, the CD may be dirty or scratched. Try cleaning the CD with a soft, lint-free cloth, and then importing the songs again.
Best regards. -
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Sep 21, 2016 4:51 AMby turingtest2,WatermelonNerd wrote:
I have a big problem with importing music onto my PC. I have a windows 10 computer and since last month I have tried to import some albums that I have on CD but they don't work. They appear in my library but the time of the song is not available and I can not play it. Anyone think they can solve this?
If you enable the Kind column do the tracks show as Internet audio streams?
If so you're not importing them properly.
tt2
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Oct 3, 2016 11:09 AMby turingtest2,If you enable the time column do the troublesome tracks show with a zero time or no time at all. When you say import from CD are you ripping these from audio CD or copying from a data disc? Did you pay attention to any errors during ripping. Try Edit > Preferences > Advanced > Reset Warnings to make sure these are not suppressed.
tt2
