HT204073: Find the serial number or IMEI on your iPhone, iPad or iPod touch

Learn about Find the serial number or IMEI on your iPhone, iPad or iPod touch
tinafromseymour

Q: I can't get a serial number what do I do?

My phone will not work so I can't get the serial number and I can't get it on iTunes so what do I do?

iPhone 6

Posted on Sep 19, 2016 1:13 PM

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Q: I can't get a serial number what do I do?

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  • by sberman,Apple recommended

    sberman sberman Sep 19, 2016 1:55 PM in response to tinafromseymour
    Level 8 (39,796 points)
    Sep 19, 2016 1:55 PM in response to tinafromseymour

    Your profile states you have an iPhone 6.  Is that the iPhone we're talking about?  If so, as the article you attached above states, you can use the iMEI instead of the serial number.  The IMEI is on the back of the iPhone.

     

    Also, the serial number is on the iPhone's original box.